Customer Verification

To ensure we comply with Anti-Money Laundering (AML) regulations and Know Your Customer (KYC) we are required to verify each client that register with us.

Here is what we need

  1. Proof of Identification
  2. Proof of address
  3. Your documents must be signed by a third party
  4. If you’re a limited company or will be; certificate of incorporation will be required

Proof of Identification:
Documents we accept

  • Passport
  • Driving licence

Document must be clearly displayed and all four corners must be visible in the picture.

Proof of address:
Documents we accept

  • Bank statement
  • Utility bill
  • Council tax bill
  • Council letters
  • TV Licence
  • NHS letter

Document must be within 3 months, clearly displayed, your full name must match and all four corners must be visible in the picture.

Incorporation certificate:
If you’re limited company, you will be required to provide this document. It can be upload with Proof of ID & address.

Who can certify a document?
Your document must be certified by a professional person or someone well-respected in your community (‘of good standing’). You could ask the following if they offer this service:

  • bank or building society official
  • councillor
  • minister of religion
  • dentist
  • chartered accountant
  • solicitor or notary
  • teacher or lecturer

The person you ask should not be:

  • related to you
  • living at the same address
  • in a relationship with you

How to certify a document
Take the photocopied document and the original and ask the person to certify the copy by:

  • writing ‘Certified to be a true copy of the original seen by me’ on the document
  • signing and dating it
  • printing their name under the signature
  • adding their occupation, address and telephone number

Please note: You can upload these documents via your dashboard or send it to We cannot provide you with a virtual address if you fail to produce these documents.